spa hotel limerick

Spa Bookings & Cancellation Policy

We appreciate your understanding of the necessity of our cancellation policy. We strive to ensure that we can run as an efficient sustainable business model where possible. As well as caring passionately about providing our guests with an optimal spa experience, we also strive to take great care of our therapist’s welfare and livelihood, whilst ensuring that we are able to continue to provide a truly bespoke experience within our intimate spa setting.

All appointments must be pre booked via phone +353 61 402 402 or by emailing

We do require pre payment in order to secure bookings – payment can be made using a debit/ credit card or gift voucher*. Pre payment is not required for hotel residents; however, we do need to secure the booking by requiring a valid debit/ credit card number. If securing your booking with a gift voucher listed below we will need to take a record of the voucher number assigned. Gift vouchers are required to be presented at the time of arrival – only the actual physical gift voucher can be accepted. Photocopies/ Scans or Screenshots of vouchers are not valid.  If the gift voucher presented is of a lesser amount than the value of the treatment a valid payment method is required to secure the booking.

*Accepted Gift Vouchers:
No. 1 Pery Square Gift Vouchers
Ireland’s Blue Book Vouchers
One 4 All Vouchers

A minimum of 48 hours notice is required if you need to change or cancel treatment without charge.
All treatments cancelled within a 48-hour period of reserved treatment time will incur 100% charge. 

For group bookings (4+ people) we operate a strict 72 hour cancellation policy.
All treatments cancelled within a 72 hour period of reserved treatment time(s) will incur 100% charge.